The brand new SAP Services and Support e book points out SAP's choices in a clear, comprehensible way and addresses variances concerning the requirements of latest customers and experienced consumers.
Expert Chat for VAR-d support partners and their stop shoppers A operation allowing VAR-delivered support partners to utilize Skilled Chat for his or her conclusion shoppers' units is currently not available.
proactive support recommendations for each web page - driven by AI and curated by SAP support in your software
"It’s not only the massive period of time that is definitely saved; it’s also the sheer volume of information which is available at the press of a button."
Scheduled appointments need at least 24 hours see to allow engineers to arrange for the session.
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The digital support working experience masking all deployment scenarios and incorporated with just about every cloud membership. Produce value by yourself terms by Benefiting from specific services, property, and instruments that support deployment, adoption and safeguard business enterprise continuity.
Increase performance with our ChatGPT check here integration, enabling brokers to swiftly determine remedies and craft responses without the need of leaving the interface.
Dawn ITSM gives the controls and procedures to make certain operational matters are properly managed.
The adjustment won't characterize a rise in listing rates for SAP support offerings. Impacted consumers and partners will likely be notified in accordance Using the respective locally agreed contractual stipulations. Study the full assertion in English or German.
Observe: Company requests are intended for program responsibilities inside your cloud merchandise, which have been unrelated to sudden provider delays or disruptions.
SAP again sets the conventional in purchaser support innovation, with SAP for Me acknowledged for its AI-driven attributes, individualized consumer encounter, and seamless support services. Very pleased to get honored from the ASP!
When you've got any questions on these or other support subjects, be sure to don't be reluctant to Speak to CIC.
provide a detailed description. click here pick the ideal procedure and products. Examine below why this is significant.